Terms & Conditions

Last updated: 24 October 2026

These terms explain what to expect when purchasing and using a BritishIPTVOne subscription, including payment, setup, account use and support. Read them alongside the offer and information supplied before your purchase.

You must be at least 18 to purchase a subscription. Check the subscription length, total payment, currency, simultaneous-stream allowance and device compatibility before paying. If anything is unclear, ask us to explain it first.

Keep a copy of the offer, order confirmation and terms supplied with your purchase.

Subscriptions are prepaid for the term you select. The number of simultaneous streams is the number of screens that can play at the same time; installing a player on several devices does not increase that allowance.

There is no automatic renewal. Continuing after your subscription ends requires a further purchase. Current plan options and prices are shown on our pricing page.

Confirm the amount and payment instructions with us before sending payment. Provide accurate contact information so we can send your login details and reach you about the order.

Login details are generally sent within 2–5 minutes after payment has been confirmed. This is an estimated delivery time, rather than a guarantee that installation will be complete within that period. The login format depends on your device and player.

The people running BritishIPTVOne provide help with setup and playback during your subscription. We answer enquiries seven days a week, but are not staffed around the clock and cannot promise an immediate response.

For a playback problem, include your device, player, the exact error and whether other channels still work. Our contact page explains what information is useful and what to hide in screenshots.

Our Refund Policy explains the commercial 24-hour request window, eligibility review and how to send a request at any time. Read it before paying and ask us if any condition is unclear.

A commercial refund offer does not replace any cancellation rights or remedies you have under applicable law. Activation or use should not be treated as automatically removing statutory cancellation rights. Any legally required consent and acknowledgement for immediate supply must be obtained separately before supply begins.

For a cancellation or refund request, contact us with the purchase date and a relevant order or payment reference. Do not send banking passwords or card security codes.

Access may be restricted where there is evidence of fraud, unauthorised access, disruption of the service or a breach of these terms. Any action should relate to the issue involved and remain subject to applicable consumer law.

If you believe a restriction is mistaken, contact us so the matter can be reviewed. A restriction does not automatically remove any refund or other rights you may have.

Our original website text, branding and designs are protected by applicable intellectual-property law. Third-party names, apps and other materials remain the property of their respective owners. Their appearance does not imply an endorsement or partnership.

External players, payment providers and messaging platforms have their own terms. Review those terms before using their services.

We will show the date of any update on this page. Revised terms apply to future purchases. Existing orders remain subject to the terms agreed when purchased, except where a change is required by law or validly agreed with you.